Legal

Privacy Policy

This policy explains how Infnx handles account, operational, and integration-related data across the platform’s analytics, trading support, portfolio, and notification workflows.

Account data

Profile details, authentication records, role assignments, and notification settings are stored to operate access control and account features.

Operational data

Orders, portfolios, watchlists, strategies, activity logs, and system events are retained to power product workflows and auditability.

Connected credentials

Exchange and broker credentials are handled for linked functionality such as market access, account sync, and order submission.

Information we collect

Registration and profile information such as name, email address, password-derived authentication material, role, and optional profile details.
Connected account information needed for third-party integrations, including exchange or broker provider metadata and related access configuration.
Product data generated by your usage, including watchlists, strategy definitions, backtesting runs, AI trading configuration, activity logs, system logs, and notification preferences.
Operational records such as session events, device or browser metadata, IP-related login context, and request diagnostics used for security and support.

How information is used

To authenticate users, enforce role-based access, and maintain account security.
To provide market data, portfolio views, positions, orders, strategy tooling, AI signal workflows, and notification features.
To support integrations with providers such as Binance, Alpaca, email infrastructure, and media storage services where those integrations are required for product functionality.
To monitor service health, investigate failures, diagnose sync issues, and maintain audit trails for operational and security purposes.

Credential handling and sensitive data

Connected API credentials are treated as sensitive information and are used only to support the linked features you enable.
We do not present credential fields as public content and do not use them for advertising or sale.
You remain responsible for granting only the permissions you intend to authorize on external accounts.

Sharing and third-party services

Information may be processed by third-party service providers only where necessary to operate the platform, such as cloud hosting, email delivery, image storage, and connected market infrastructure.
Market execution, account balances, and portfolio data can depend on external providers and may be exchanged with them as part of normal platform operation.
We do not sell personal data or trading data as a commercial data product.

Retention and security

Information is retained for as long as needed to operate the service, maintain records, investigate incidents, and satisfy legitimate operational requirements.
We use application-level controls to protect stored information, but no internet-connected system can guarantee absolute security.
You should secure your own endpoints, passwords, email account, and external exchange or broker access as part of your overall security posture.

Your choices

You can update profile fields, notification settings, and certain connected credentials from within the platform.
You can contact support regarding account or privacy questions where additional handling is needed.
If you discontinue use, some operational records may still be retained where necessary for system integrity, support, fraud prevention, or compliance with internal policy.

Support

Need help with data handling or account access?

Use the contact page for privacy questions, support requests, or clarification about how connected account data is used inside the platform.

Terms & Conditions Contact Support

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Information we collect

Registration and profile information such as name, email address, password-derived authentication material, role, and optional profile details.

Connected account information needed for third-party integrations, including exchange or broker provider metadata and related access configuration.

Product data generated by your usage, including watchlists, strategy definitions, backtesting runs, AI trading configuration, activity logs, system logs, and notification preferences.

Operational records such as session events, device or browser metadata, IP-related login context, and request diagnostics used for security and support.

How information is used

To authenticate users, enforce role-based access, and maintain account security.

To provide market data, portfolio views, positions, orders, strategy tooling, AI signal workflows, and notification features.

To support integrations with providers such as Binance, Alpaca, email infrastructure, and media storage services where those integrations are required for product functionality.

To monitor service health, investigate failures, diagnose sync issues, and maintain audit trails for operational and security purposes.

Credential handling and sensitive data

Connected API credentials are treated as sensitive information and are used only to support the linked features you enable.

We do not present credential fields as public content and do not use them for advertising or sale.

You remain responsible for granting only the permissions you intend to authorize on external accounts.

Sharing and third-party services

Information may be processed by third-party service providers only where necessary to operate the platform, such as cloud hosting, email delivery, image storage, and connected market infrastructure.

Market execution, account balances, and portfolio data can depend on external providers and may be exchanged with them as part of normal platform operation.

We do not sell personal data or trading data as a commercial data product.

Retention and security

Information is retained for as long as needed to operate the service, maintain records, investigate incidents, and satisfy legitimate operational requirements.

We use application-level controls to protect stored information, but no internet-connected system can guarantee absolute security.

You should secure your own endpoints, passwords, email account, and external exchange or broker access as part of your overall security posture.

Your choices

You can update profile fields, notification settings, and certain connected credentials from within the platform.

You can contact support regarding account or privacy questions where additional handling is needed.

If you discontinue use, some operational records may still be retained where necessary for system integrity, support, fraud prevention, or compliance with internal policy.